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Terms of Service

This service agreement provides terms and conditions relevant to the resume writing services you are ordering. By placing an order and making payment, you indicate your acceptance of our terms of service.

ACCURATE INFORMATION

Amazing Resumes, and its staff, will not be responsible for any misleading or inaccurate information contained in material supplied to us as part of the resume writing process. As our client, you are responsible for the content and final checking of all documents.

As the client, you are responsible for finalising your career documents’ completeness and accuracy before submitting to job applications and emailing colleagues with your documents. We are not liable for any injury or damage caused by omissions, false statements, or other inaccuracies. We will work with you through the document edit phase to make this finalisation and proofreading process smooth, but it is ultimately your responsibility to review and finalise your documents.

PROJECT SCOPE

Amazing Resumes will develop a high quality resume and related documents (such as application letters or selection criteria) based on your stated career objective, professional experience, qualifications and the specific job for which you are applying. Timely lodgement of your application is your responsibility.
The clients of Amazing Resumes have an excellent record of gaining interviews and securing roles. However, Amazing Resumes offers no guarantees to its clients of securing a job or promotion as a result of using our services. For all services purchased, it is important for you, the client, to know that it is a collaborative process between us. The client acknowledges and understands that while Amazing Resumes is committed to our client’s success, we cannot guarantee it.

EDITS AND AMENDMENTS

Included in the fee for service is a reasonable number of edits and amendments to your documents. We will continue to amend your document until you approve and accept it.

FILE FORMAT

Amazing Resumes will provide an electronic (soft) copy of all documents in MS Word format, which is the preferred software used by the majority of hiring managers and online job application systems.
Our resumes have been specifically designed so that automated job application systems (such as Taleo) can extract the content successfully.

Due to technical differences in the equipment of our clients, Amazing Resumes is not responsible if the file does not appear as intended on your computer. If your computer does not display the resume as intended, we can provide a PDF file, which is viewable with Acrobat Reader.

GUARANTEES, EXCLUSIONS AND WARRANTY

The Amazing Resumes team will spend considerable and appropriate time developing your resume and other documents, however we do not offer any guarantee of job offers or interviews. We have built our business on referrals and repeat business, but we have no control over how you use the document, the competitive job market, or the availability of suitable jobs.

Services are provided “as is” and without warranty of any kind. By placing an order, you indicate acceptance and understanding of this agreement and release Amazing Resumes (and related businesses) from any and all liability.

PAYMENT

Once you engage our services and provide any required existing documents (past resume, job advertisement etc.) we will agree on timeframes and provide you with a fixed price quote detailing the services we will deliver. Full payment is due prior to commencement of writing.

Express jobs (that require generally less than two days turnaround) may attract a loading on our usual rate.

By making payment to Amazing Resumes, you acknowledge and accept these terms & conditions in their entirety.

DOCUMENT STORAGE AND UPDATING

We will securely store your completed documents in our storage system. Should you need a copy of your documents some time in the future, we can provide them to you upon your request. A service fee may apply. Should you contact us at future date to update your resume or prepare an new application, we can use your existing documents as the starting point which will save both time and money.
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